What if you became an expert at “people reading” so you can better communicate and relate to others in any setting, including your boss, manager or supervisor? The informal name for this is being able to read the room. Watch Video and/or follow the steps below!
Understanding Someone’s Leadership Style at Work Helps you Interact with them Easier
Today, I’m going to walk you through how to identify and “people read” anyone, and find out if they sit across one of four leadership styles. Now, the fact is, is we can’t really ever be fully sure of other people’s styles unless they tell us, “This is me! This is what makes me tick!” right? But by using this People Reading technique, you will be able to recognize their style. And you can interact so much easier with them, knowing their baseline leadership style.
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Now onto reading people’s leadership styles! It’s important to remember that people reading is not meant to label people. Instead, it’s a way to help you understand their needs. And there are no good or bad styles. Every style has strengths and limitations, and everyone is a blend of four styles. So it may be difficult to read people correctly.
Knowing Different Work Communication Styles Requires Observing Actual Behavior
When people reading you want to observe actual behavior that includes body language, the tone of voice and expressions, choice of words. Here’s a 3-step exercise to hone in on someone quickly.
Start by picturing someone that you know well. Is this person more fast-paced and outspoken, or more cautious and reflective? So question 1, are they more fast paced and outspoken or more cautious and reflective?
Now in step two, I’d like you to consider whether this person is more questioning and skeptical, or more accepting and warm. This is question 2.
Step three, I want you to combine your answers from the above two questions to determine the person’s style using the below diagram. They should fall into one of four quadrants as shown.
Now let’s dig into each of the four leadership styles. Btw: this is based on Wiley Everything DiSC.
Understanding the Dominance Communication Work Style
All right, so let’s get started with the D style. which stands for dominance. People with the D style, like when you are direct, and you get to the point rather than rambling or oversharing details. They also prefer that you emphasize contributions to results because it’s a key way to gain their buy-in. And it’s also important for you to know that you shouldn’t take their assertiveness too personally, even if they seem impatient or demanding under stress. So that’s the D style.
Understanding the Influence Communication Work Style
Okay, now working with the I style, which stands for Influence, they like to show some openness and willingness to entertain different possibilities and ideas. Try to convey an upbeat attitude and find ways to fit in praise even if you are not fully on board. Reassure them that disagreement is natural for an open discussion and doesn’t reflect on them personally.
Understanding the Conscientiousness Communication Work Style
Now let’s go to the C style which stands for Conscientiousness. When working with the C style, keep in mind that strong or expressive displays of emotion can make them uncomfortable. To gain their buy-in show that you’ve assessed the options thoroughly and allow them time to process. Remember that they ask questions to ensure superior results, not meant to slow things down. It’s just how they’re wired.
Understanding the Steadiness Communication Work Style
Now let’s look at the S style which stands for Steadiness. When working with someone with the S style know that being dependable and sincere can build and strengthen the relationship. When seeking their buy-in try to show concern for others’ needs and allow room to process the options. And lastly, rather than take their silence for acceptance, try to create a safe space for them to reveal their true feelings.
All right, so now that you’ve got a good sense of what each of these styles needs, the next step is a homework exercise. If you’re just getting to know me here at In Our Shoes, I love to give homework. Now that you’ve had some practice here with people reading, take a minute to people read someone that you work with. Do the three-step exercise above. Write that person’s style down and rewind this video to go back to some of the things that they look for when you are working with them, to create a more stronger and effective relationship.
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