PROFESSIONAL AND LEADERSHIP DEVELOPMENT TRAINING
Interactive, Practical and Personalized Engagements
Leadership Training and Roundtables
Royal Bank of Canada, World Financial Center
The Top 3 Success Principles of Leadership
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# 2 Be willing to act on intuition in the face of fears (the fear of rejection, fear of looking foolish, fear of failure). You are being called upon to grow as a leader.
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# 3 Take 100% responsibility for your life and your results.
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It’s this self-awareness component that’s not often emphasized in professional development and yet where we find the greatest shifts made in leadership levels and impact. The how-to business advice on what you should DO typically overshadows who to BE, that mindful element of listening to what’s being said and not said, leading with clarity and focus, flexing your soft-skills, bringing your personal charisma to conversations with stronger communication which is felt throughout the room.
.An approach based on proven success principles resulting in greater inclusion, lower turnover and higher retention rates where professionals thrive in a culture, empowered to lead with VALUE, and speak their results with greater confidence and trust in their vision.[/text_block]
Achieve Greater Levels of Performance
By participating in this content-rich program, audience members will leave excited
about the potential they have for their career, their company, their personal life
and their success goals. But more than just a motivational experience, this program
offers the actual methods, strategies, activities and exercises that participants need to
achieve what they want…and what you as a company or professional association
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The 9 No’s Exercise. Experiential Engagement with Meaning.
Participants will learn how to:
• Gain the external perspective they need to work through their current mindset, behavior patterns and relationship building strategies
• Take 100% responsibility for their results and their team’s performance
• Own their authority as thought leaders with influence
• Decide on their vision and be willing to take risks
• Define realistic overall goals and direction for the firm
• Develop their soft skills, values, purpose, habits and interpersonal leadership style
• Filter out the noise to address targeted improvement areas
• Effectively measure success and intended outcomes with a how much, by when formula that can be easily disseminated and understood.
• Recognize their strengths to better communicate their WHY and gain buy-in
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Everything DiSC Training for Managers
• Face what isn’t working in their team and work environment
• Push back to say ‘No’ to the good, so they can say ‘Yes’ to the great
• Change business outcomes and performance results by reacting differently to events
• Manage time the way successful intrapreneurs do
• Learn to overcome personal obstacles and beliefs which may interfere with progress
• Take five action steps each day toward achieving any goal
• Look up and across the ladder, to see who can support them on their path
• Celebrate their victories and their team’s achievements to ensure future success
• Transcend other’s limiting beliefs and opinions about their approach to their goals
• Develop and trust their intuition and reasoning abilities
• Powerfully solicit and respond to feedback to assess their team’s mindset and be able to course-correct
• Be pleasantly persistent to achieve their business goals with confidence
Professionals will experience immediate results by putting the principles into
practice, right at the event. Marisa Santoro has an inspiring motivating style that will make your organization shift into high-gear, both personally and professionally. Not only will your audience be motivated to achieve greater success, they will learn to up-level all their efforts.[/text_block]
Send your Training Inquiry below
Found in all live or online programs are two major components: (1) the professional development focused on career leadership, how-to business strategies and communication skills and (2) the personal development success principles modules focused on self-leadership and mindset shifts. Together, these proven professional and personal strategies when implemented step-by-step, are shown to create breakthrough results which stick. Participants reach out years later and share, that the exercises have remained memorable because they had experienced them from attending a live or online program.[/text_block]
Marisa brings a genuine sincerity, and passionate energy to her programs with a soft yet direct style. Her message and content resonates with professionals who consider themselves somewhere on the quiet, mindful scale, ready to fully step into their fullest potential and sell their results resting on the confidence of their results. An empathic listener, she is able to navigate discussions, respond to individual challenges with a fresh perspective on solutions creating an inclusive trusted space for all participants.
Marisa Santoro has walked in the shoes of the professionals she trains, having consistently advanced as an executive in an male-dominated IT, abrasive Wall Street culture. She teaches exactly what to do, motivating and training your organization based on what they need now. She’s not a jack-of-all-trades. She is very focused on what works to empower high-potential leaders to recognize their successes, build more confidence, grow teams through successful change with clarity in their communication, and a strong focus on their WHY.[/text_block]
Launch your Leadership Academy.
Invest in your select high-potential employees of your organization who have demonstrated strong leadership abilities. Use our “Foundations for Career Success” curriculum or let us custom develop yours for your organization.

This engaging, thought-provoking program will leave your conference or meeting participants energized and excited about the material they have just learned. Allow 1-2 hours.
> The Webinar
This interactive online training experience, will allow your remote extended audience to listen in, ask questions and receive full recordings to replay with lifetime access. Meeting participants have shared that they have received more content than they expected in this shorter training format. Allow 90 minutes to 2 hours.
> The Workshop
This 4- to 8-hour program utilizes exercises, activities and group experiences, rather than simple lecture, to achieve awareness and personal growth among participants. This is best suited for groups where participants work closely together or know one another. Includes important learning tools and handouts. Allow 4-8 hours.
> The 2- or 3-Day Training
Ideal for groups where participants will encounter peak performance or self-empowerment issues on an on-going basis. Provides the most in-depth coverage of the material available, with voluminous workbook and learning tools included. Allow 12-18 classroom hours.

Leadership in Transit. New York City Department of Transportation. Photo Credit: NYC DOT
> The Retreat
An industry specific or corporate training weekend or 5-day destination retreat to give leaders the trusted space and collaborative experience to plant the seeds of their strategic vision. Marisa will work directly with your event planners. Ask about our partnership with venues in the heart of Tuscany, Italy to create a unique transformational and breakthrough learning experience.
> Train the Trainer Model
A 2- to 3-day interactive seminar designed to give professional trainers the skills they need to facilitate The Success Principles in-house — for new hires, workgroups and other special employee populations. Marisa will work directly with your trainers, emphasizing familiarity with the curriculum, activities and exercises necessary to prepare your in-house trainers to deliver a powerful. inspirational and informational program.[/text_block]

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Training, Coaching, or Live Event
We will work with you every step of the way to understand your needs and bring them into focus. We will discuss the changing needs of your team, the challenges you are facing, and the enormous responsibilities you have to create. To get started, please complete the form below and provide us with your contact and meeting information. *Ask about our Breakthrough to Success programs exclusively for Sales organizations and small business practices.[/text_block]
Inspiring Keynotes and Engaging Events that will leave your participants glowing.
…greater success in challenging times? . dd
…less turnover and greater retention?
…overcome fear and embrace change?[/text_block]
Experiential Learning and Engagement
Anheuser-Bush
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NYC Department of Transportation
Strategy for a Diverse and Inclusive Culture Free Report.
Retreats and Weekend Transformations
Fun team-building activities
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Sit back and listen to a Gutsy Leadership Podcast!
American Express Post-Training after glow
What I love about Gutsy Leadership training, is that Marisa doesn’t just tell the audience what to do in order to advance in their careers. She consistently gives concrete examples of frequent scenarios that everyone in the room can relate to at all levels. Her exercises engage the entire room and are always followed up by specific actionable strategies we can immediately implement in our careers. Marisa has led training programs for my firm since our first meeting where I attended as a guest participant at an event she held for American Express. She once again delivered with actionable content, gutsy strategy tools and experiential engagement across our offices. We still hear women “going gutsy” everyday by using these same strategies when they communicate at work.
Cara Fleisher
Managing Director RBC
Training that fits any classroom
Marisa recently led a training seminar for the NYU Community of Women in Medicine. What impressed me most about Marisa was her ability to swiftly shift the whirlwind energy of the room as attendees entered carrying all their stresses, insecurities, and expectations, and shifted it to a powerfully focused energy. Through an effective 2 hour session she was able to help participants reconsider their purpose in their every day and tap into their unique value. On a personal note, Marisa helped me realize my uniqueness. I had always been someone who kept her head down and did what was expected of me and what I expected of myself, but now realizing what I personally have to bring to the table has helped me recognize my strength and power.
If you have any questions regarding the value of Gutsy Leadership programs, reach out. l would be happy to talk to you more about it.
Sohah Iqbal, Interventional Cardiologist
New York University Langone Medicine Center. Assistant Professor of Medicine, NYU School of Medicine. The Leon H. Charney Division of Cardiology
Marisa –we met at last year’s gutsy leadership training you led with American Express which I attended. You also coached me after that event and gave me powerful advice which I put to use right away and still lean on! Thank you so much for returning with a set of amazing workshops exclusively for RBC. Your presentation was incredibly insightful. I took copious notes and will write a summary for our internal website with your contact details.
Kathy Kriskey
Managing Director – Head of Commodity Investor Sales at RBC Capital Markets
I approached Marisa Santoro to conduct a Gutsy Leadership workshop for my company, American Express Open’s women’s interest network. Marisa delivered a powerful session to a standing-room-only audience. She made us aware of everyday subtle actions and words we use that diminish our appearance of confidence in the workplace and taught quick fixes to turn that around immediately after the training. She taught us to break the “perfection paralysis” cycle and to “speak without apology.” There were so many questions in the room, we ran out of time and Marisa was kind enough to regroup in the lobby for those who could stay late. I highly recommend her workshops to anyone and am so thankful for her work with our team!
Nell Acosta
Senior Manager, American Express Open
Marisa led our first national webinar exclusively for Women in Public Finance earlier this year, which was complete with content and engaging questions focusing on Owning Your Authority as a Thought Leader with Influence. Coast to coast we received excellent feedback on this Gutsy Leadership program. Thank you!
Marina Scott Treasurer, Salt Lake City. Director of Learning and Development Women in Public Finance
Marisa, thank you! I have seen incredible results by setting boundaries in my practice and saying NO where I need. I absolutely needed this course. I’m now setting up expectations with patients, creating and setting my office policy and training my staff – editing all our emails based on your advice. Marisa helped me through a difficult transition in my job. She guided me to find the right words to discuss my resignation. It’s hard to be a woman and balance the alpha and beta in your job. I’m a beta at heart and have a hard time not being walked all over at work. I also have trouble asserting my alpha side at work and getting respect. Before working with you Marisa, I was a complete pushover at work. Then I started standing up for myself in ways that I never thought possible. The 3 most significant improvements I made were in my new job, a new approach to interactions with my boss. A new approach to emails. If anyone questions the value of your program, please contact me. I’ll be happy to talk to them about it
Dr. Dorothy Fink
finkd@georgetown.edu Endocrinologist, NYU Langone
Marisa – thank you so much for a super-engaging session at our Wall Street office today! I found the content of the program extremely useful and relevant. Everything you taught was so specific and actionable, and judging by the reaction around the room, others did as well! I am looking forward to the next one – Part 2 in Jersey City!!!
Karen Chan
RBC Capital Markets
Marisa,Thank you for making this a successful event for NYU! Your program was perfect. You were warm, personable and communicated your ideas in a clear and concise fashion. Everyone who attended left glowing, learned a lot and so enjoyed themselves. We are keeping you mind for more in the future! Thank you again!Judith Balkin
Chairwoman, NYU Women’s Initiative
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